Quality Policy

 

The primary objective of GTA Lombardia’s Quality Policy is to achieve and maintain high quality standards in the design, manufacturing, assembly, testing and sale of hydraulic systems.

To this end, Top Management has implemented within its organization a Quality Management System compliant with the requirements of the UNI EN ISO 9001:2015 standard.

In particular, Top Management is committed to:

• knowing and understanding the context and the needs of Interested Parties, including aspects related to climate change;
• identifying and assessing risks, opportunities and the resulting actions, also taking into account the company’s impact on climate change and the impact of climate change on business continuity; 
• knowing and meeting the requirements of its customers; 
• encouraging all parties involved, including external suppliers, outsourcers and collaborators, to take an active part in the continual improvement of service quality; 
• fostering an internal environment based on cooperation and on the development of individual skills, in order to ensure the satisfaction of all collaborators; 
• complying with applicable laws, regulations and standards, and staying constantly up to date on these matters; 
• ensuring the continuous updating of staff competencies and promoting staff awareness of quality, health, safety and environmental issues.

 

In order to achieve the objectives set out in the Quality Policy, GTA Lombardia:

• periodically assesses the context, the expectations of interested parties, risks and opportunities, including in relation to climate change; 
• encourages new ideas and improvement proposals; 
• periodically monitors Customer satisfaction and supplier performance; 
• provides professional development for its staff; 
• defines and implements Improvement Plans involving all company areas, which identify and monitor, for each objective, the actions to be taken, the persons responsible, the implementation timeframes and the related costs.

 

Top Management is committed to ensuring that the Quality Policy is:

• COMMUNICATED; 
• APPLIED; 
• SUPPORTED; 
• PERIODICALLY REVIEWED; 
• MADE PUBLICLY AVAILABLE, thereby promoting the dissemination of the culture and knowledge needed to understand the management of the UNI EN ISO 9001:2015 standard.